McDonald's

Reviews about McDonald's

• 1 / 5

  By Jessica Hoy
  I have worked in customer service for 14 years and food service for 6. I have never once written a review but I am beyond disappointed with what I just went through. Their system was down which isn't a problem. I waited 10 minutes before the manager took my money with no apology for the wait. I waited another 15 minutes for my food and was missing the fries. No big deal. Went back and handed them my bag. They brought me a bad with only fries. Once again I went to the window to explain the situation and finally the manager that took my money decided to apologize. I calmly explained that I wished she would have been more empathetic to my situation and apologized earlier. She blames it on the girl that was running the window informing me she was new. I told her that my issue wasn't with the new girl it was with her as a manager. She immediately started raising her voice and slammed the window. Pissed off about her behavior I don't notice until I get home that I missing a meal. I called her and she accused me of trying to start trouble and hung up on me. Drive to Pennsylvania if you have to but don't go to this place.
  May 26, 2016